Privacy Policy

We respect your privacy. Should you decide to make use of our Website, the only personal information that we will require of you, is your name, surname and email and other information which you give freely, at your own discretion. It is your responsibility to update any of your personal information that you provide to us as soon as it is no longer accurate and complete. This Website makes use of “cookies” to automatically collect information and data through the standard operation of the Internet servers. “Cookies” are small text files a website can use to recognise repeat users, facilitate the user’s ongoing access to and use of a website and allow a website to track usage behaviour and compile aggregate data that will allow the website operator to improve the functionality of the website and its content. The type of information collected by cookies is not used to personally identify you. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to deny or accept the cookie feature. Please note, however, that cookies may be necessary to provide you with certain features available on our Website, and thus if you disable the cookies on your browser you may not be able to use those features, and your access to our Website will therefore be limited. You may choose to provide additional personal information to us, in which event you agree to provide accurate and current information, and not to impersonate or misrepresent any person or entity or falsely state or otherwise misrepresent your affiliation with anyone or anything. The purposes for which we will use your personal information are as follows: to contact you regarding current or new products or services, to inform you of new features, special offers and promotional competitions, (provided you have consented to receiving such marketing material), and to improve your experience on our Website by, inter alia, monitoring statistical non-personal browsing habits, and to transact with us. The Company will not use your personal information for any purpose (other than as stated above) without your express consent. We will not use or disclose your personal information to third parties without your consent, unless the use or disclosure is – required in order to comply with applicable law, order of court or legal process served on the Company; and/or; disclosure is necessary to protect and defend the rights or property of the Company. We will be entitled to disclose your personal information to those of our employees and/or third party service providers who assist us to interact with you via our Website or email, and thus need to know your personal information in order to assist us to communicate with you properly and efficiently. We will ensure that all such employees and/or third party service providers having access to your personal information are bound by appropriate and legally binding confidentiality and non-use obligations in relation to your personal information. If you disclose your personal information to a third party, such as an entity which operates a website linked to this Website or anyone other than the Company.


THE COMPANY SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE, HOWSOEVER ARISING, SUFFERED BY YOU AS A RESULT OF THE DISCLOSURE OF SUCH INFORMATION TO THE THIRD PARTY. This is because, we do not regulate or control how that third party uses your personal information. You should always ensure that you read the privacy policy of any third party.



“U & G FABRICS”, shall take all reasonable steps to protect the personal information of Users and is committed to respecting the privacy of your personal information. For the purpose of these terms and conditions, “personal information” shall be defined as detailed in the Protection of Personal Information Act, 2013. As and when necessary, U & G FABRICS may electronically collect, store, disclose and/or use the following of your personal information: name and surname; contact numbers; non-personal browsing habits and click patterns through cookies and analytics; e-mail address; IP address; geographical location; account details; and/or username and password (required for access to personal information pages). U & G FABRICS collects stores and uses the above-mentioned information in order for U & G FABRICS to:

  • communicate requested information to you;
  • respond to queries, responses or complaints submitted by you;
  • process orders or applications for U & G FABRICS products and/or services;
  • create products or services that may meet your future requirements;
  • provide you with access to restricted pages on the U & G FABRICS website; and
  • compile non-personal statistical information about browsing habits, click-patterns and access to the online services.
  • Personal information detailed above is collected and/or stored either electronically by the use of “cookies” or is provided voluntarily with your knowledge and consent. You can determine any use of cookies through your browser settings, but note that turning off cookies may cause certain features of the online services or U & G FABRICS website to be unavailable to you. You may visit for further information on cookies.
  • U & G FABRICS may further collect non-personal information, for example, your IP address, the date and time of your visits to the U & G FABRICS website, and browser history, to recognise U & G FABRICS may further use this non-personal information to develop future products and/or services to meet your requirements and needs.
  • U & G FABRICS owns and retains all rights to non-personal statistical information collected and compiled by U & G FABRICS as and when necessary, U & G FABRICS may use and/or disclose your personal information collected: in order to comply with legal and regulatory requirements and applicable laws; to either credit grantors and/or credit bureaux and/or banks and/or other financial institutions in order to ascertain information relating to your creditworthiness and for fraud prevention purposes and in order to process any payment transactions where necessary; to attorneys and/or debt collection agencies if you breach any agreements with U & G FABRICS, to U & G FABRICS agents and/or consultants and/or trade partners, but only to the extent necessary and in order to provide U & G FABRICS products, services and the online services to you; to consumer research companies for the purposes of conducting research on improving U & G FABRICS products, services and the online services; for the purposes of us publishing a directory containing the name, address, details and the applicable mobile phone number of U & G FABRICS subscribers; and for the purposes of U & G FABRICS informing or sending information to you about any new services or products offered by U & G FABRICS and/or by any of U & G FABRICS agents and/or consultants and/or trade partners which we consider may be of interest to you. U & G FABRICS will comply with the direct marketing provisions of the Consumer Protection Act, 68 of 2008 (“CPA”) and the CPA regulations, including the provisions relating to the direct marketing registry.

By using the online services and the U & G FABRICS website you understand that U & G FABRICS may, where necessary and where permitted by law, monitor your calls, e-mails or SMS’s for business purposes, including for purposes of quality control, training, marketing and improving the online services. U & G FABRICS agrees that it will not disclose any personal information that could be used to identify you. U & G FABRICS reserves the right to amend this privacy statement if required to do so due to a change in any personal information or privacy laws.



U & G FABRICS / The company shall not be liable for any direct, indirect, incidental, special or consequential injury, loss or damages which might arise from your use of, or reliance upon, any material or content contained in, or inability to use, and/or unlawful activity on, the website and/or any linked third party website. You hereby indemnify the company against any loss, claim or damage which may be suffered by yourself or any third party arising in any way from your use of this website and/or any linked third party website. 



U & G FABRICS / The Company reserves the right to update and/or amend the Terms and Conditions from time to time and without any notice, and you are accordingly encouraged to check the Website regularly. Any such change will only apply to your use of this Website after the change is displayed on this Website. If you use this Website after such updated or amended Terms and Conditions have been displayed on this Website, you will be deemed to have accepted such updates or amendments.


Availability and termination

We (U & G FABRICS), will use reasonable endeavours to maintain the availability of the Website, except during scheduled maintenance periods, and reserve the right to discontinue providing the Website or any part thereof with or without notice to you. The Company may in its sole discretion terminate, suspend and modify this Website, with or without notice to you. You agree that the Company will not be liable to you in the event that it chooses to suspend, modify or terminate this Website.


Governing Law

These Terms and Conditions shall be governed and interpreted in accordance with the laws of the Republic of South Africa. Your continued use of the Website will constitute your consent and submission to the jurisdiction of the South African courts regarding all proceedings, transactions, applications or the like instituted by either party against the other, arising from any of these Terms and Conditions.

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